How to Appeal a Euro Car Parks Parking Ticket

Euro Car Parks is one of the UK's largest private parking operators, managing car parks at major shopping centres, retail parks, and commercial properties. As a BPA member, their appeals go to POPLA if your initial appeal is rejected.

Quick Reference

Trade Body
BPA (British Parking Association)
Appeals Service
POPLA
Appeal Deadline
28 days
Typical Charge
£100 (£60 if early)
Address: Euro Car Parks, PO Box 3036, Twyford, Reading, RG10 1BT

Where Euro Car Parks Operates

Euro Car Parks manages parking at hundreds of locations across the UK, including:

Shopping Centres
Retail Parks
Office Buildings
Leisure Venues
Train Stations

Common Reasons for Charges

Most Common
Exceeding Time Limit
Staying beyond free parking period (often 2-3 hours)
Common
No Payment Displayed
Failed to pay at machine or register via app
Common
Parking Outside Bays
Not fully within marked parking space
Less Common
Unauthorised Parking
Parking in restricted/permit-only areas

How to Appeal a Euro Car Parks Ticket

1

Check the 14-Day Rule First

Under the Protection of Freedoms Act 2012, if you weren't the driver, the operator must send the Notice to Keeper within 14 days of the alleged contravention. Count carefully from the date on your ticket to when the letter arrived. If late, keeper liability doesn't apply.

2

Submit Your Appeal to Euro Car Parks

Submit your appeal via email or post within 28 days. Include:

  • PCN reference number (found at top of notice)
  • Vehicle registration
  • Clear, specific grounds for appeal
  • Supporting evidence (photos, receipts, etc.)
3

Wait for Their Response

Euro Car Parks typically responds within 21-28 days. During this time, the charge is frozen. Don't pay while your appeal is pending.

4

Escalate to POPLA if Rejected

If rejected, Euro Car Parks must provide you with a POPLA appeal code. You have 28 days to submit a free POPLA appeal at popla.co.uk. POPLA's decision is binding on the operator but not on you.

Successful Appeal Grounds for Euro Car Parks

High Success
Late Notice to Keeper
If the NTK arrived more than 14 days after the alleged contravention under PoFA 2012
High Success
Inadequate Signage
Signs not clearly visible at entrance and throughout car park. BPA requires 450x450mm minimum
High Success
No Grace Period
Charged within 10 minutes of time expiry. BPA Code requires reasonable consideration periods
Medium
Payment Machine Issues
Machine broken, not accepting cards/coins, or app not working
Situational
Genuine Customer
Provable shopping/visit at the establishment with receipts

Shopping Centre Parking Tips

Euro Car Parks manages many shopping centre car parks. Here's what to know:

  • Time limits vary - typically 2-3 hours free, but check signs carefully for the specific limit
  • Keep receipts - shopping receipts prove you were a genuine customer
  • Photo signage - take pictures of all signs on entry and in the car park if you dispute their visibility

Tips for a Successful Appeal

  • Cite specific legislation - Reference PoFA 2012 Schedule 4 for the 14-day rule, and the BPA Code of Practice for signage requirements.
  • Be factual and professional - Avoid emotional language. Stick to facts and evidence.
  • Don't pay while appealing - Payment is typically treated as accepting the charge.
  • Always escalate to POPLA - If your appeal is rejected, POPLA is free and their decisions are binding on the operator.
  • Keep copies of everything - Save your appeal letter and any responses for your records.

Ready to appeal your Euro Car Parks ticket?

Generate a professional appeal letter citing UK parking law and BPA Code of Practice requirements.

Start Your Appeal

Frequently Asked Questions

How long does a Euro Car Parks appeal take?
Euro Car Parks typically responds within 21-28 days. If you escalate to POPLA, expect an additional 4-6 weeks for their decision. The charge is frozen during both appeal stages.
Does Euro Car Parks take people to court?
Yes, Euro Car Parks does pursue debt recovery and court claims for unpaid charges. However, many cases are dropped if you have valid grounds, and POPLA decisions are binding on the operator.
I got a ticket at a shopping centre - can I appeal?
Yes, shopping centre tickets are commonly appealed successfully. Focus on signage visibility, whether terms were clearly displayed, and the 14-day rule if applicable. Keep your shopping receipts as evidence.
What happens if I ignore the ticket?
Ignoring the ticket isn't advisable. Euro Car Parks will send escalating letters and may use debt collectors or pursue county court claims. It's better to appeal within the 28-day window using valid grounds.